Privacy Policy

Data controller

The data controller is LOCKWARE SAS, a simplified joint-stock company incorporated under French law.

• Company name: LOCKWARE SAS
• Registered office: 799 route de Cabrières d’Aigues, 84160 Cucuron, France
• Email: contact@lockware.eu

Personal data collected

LOCKWARE may collect personal data when you contact us through the website contact form, by email, or through professional exchanges initiated via the website.

The data collected may include your name, company, position, email address, phone number, message content and any information you choose to provide.

Purpose of processing

Personal data is processed solely for the following purposes:

• responding to your inquiries;
• managing professional, partnership or product presentation requests;
• following up on business discussions initiated by you;
• ensuring the security and proper operation of the website;
• measuring the use of selected links and private access paths.

Legal basis

Processing is based on LOCKWARE’s legitimate interest in responding to professional inquiries, managing business relationships, protecting its website and measuring the effectiveness of its communications.

Processing may also be based on pre-contractual measures when your request concerns a potential partnership, presentation or business relationship.

Data recipients

Personal data is intended for LOCKWARE SAS only. It may be accessed by technical service providers strictly when necessary for website hosting, maintenance, email delivery, security or audience measurement.

LOCKWARE does not sell personal data and does not share it with third parties for advertising purposes.

Data retention

Personal data related to contact requests is retained only for as long as necessary to process and follow up on the request, unless a longer retention period is required by law or justified by an ongoing business relationship.

Technical and statistical data related to short links and audience measurement is retained for a limited period, usually no longer than 13 months, unless a shorter period is configured or a longer retention is required to investigate security incidents.

Cookies and private access

This website may use strictly necessary cookies or local mechanisms required for its operation, including mechanisms used to manage access to private pages where applicable.

These mechanisms are not used for advertising purposes or behavioral profiling.

Short links and audience measurement

LOCKWARE may use self-hosted short links and redirection tools, including Shlink, to measure the use of specific links and private access paths.

This processing is limited to technical and statistical purposes, such as counting visits, understanding the general origin of traffic, detecting abnormal use and improving the reliability of our communications.

The data processed may include the date and time of the visit, the requested short link, the referrer where available, general browser or device information, and approximate geographic information derived from the visitor’s IP address.

LOCKWARE configures this processing to avoid individual profiling. IP addresses are not used to identify visitors and should remain anonymized or truncated where supported by the tool configuration.

These statistics are not used for advertising purposes, are not sold, and are not combined with customer databases or third-party tracking systems.

Your rights

In accordance with applicable data protection regulations, you may request access, rectification, deletion or restriction of your personal data. You may also object to processing where applicable.

To exercise your rights, contact us at:
contact@lockware.eu.

Complaint

If you believe that your data protection rights have not been respected, you may lodge a complaint with the competent supervisory authority, in particular the CNIL in France.

Security

LOCKWARE takes appropriate technical and organizational measures to protect personal data against unauthorized access, disclosure, alteration or destruction.

Legal notice

Information about the website publisher, hosting provider, legal representative and publication director is available in the Legal Notice.